Privacy Policy

Privacy Policy Last Updated: 6 June 2026 Introduction Welcome to Untagged. At Untagged, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, app, or platform (the “Platform”). Untagged operates a community-driven fashion marketplace where users can borrow and lend clothing and accessories. As the Platform facilitates user-to-user transactions, transparency around data use is particularly important. This policy is designed to comply with the General Data Protection Regulation (GDPR) and Irish data protection laws.

Who We Are Untagged, Ireland 14 Burgess Court, Kells, Kilkenny, Ireland Email: alainnwear@gmail.com [Terms of Service | Word] [Terms of Service | Word] [Terms of Service | Word] Untagged is the data controller of your personal data for the purposes described in this policy.

Our Role as a Platform Untagged provides an online marketplace that enables users to list, discover, borrow and lend fashion items. [Terms of Service | Word] In most cases: • Untagged does not own, store or inspect items listed by users • Untagged is not a party to contracts between borrowers and lenders [Terms of Service | Word] We process personal data: • To operate the Platform • To facilitate bookings and payments • To support trust, safety, and dispute resolution processes

Eligibility and Children’s Data You must be at least 16 years old to use Untagged. [Terms of Service | Word] We do not knowingly collect personal data from individuals under this age.

What Data We Collect

Account Information • Name • Email address • Phone number • Profile details
Identity & Verification Data • Government ID (where required) • Address verification • Date of birth (if necessary)
Transaction & Payment Data • Booking and rental history • Payment amounts • Payout details (for lenders) • Security deposit and claims-related information (where applicable) ⚠️ Note: Payments may be processed by Untagged or secure third-party providers. Untagged does not store full card details. [Terms of Service | Word]
User Content • Listings, photos, descriptions • Reviews and ratings • Messages between users
Technical & Usage Data • IP address • Device type and browser • Log data • Platform usage behaviour

How We Use Your Data Core Platform Functionality • Create and manage your account • Enable borrowing and lending transactions • Process payments, payouts, and deposits Trust & Safety • Verify identity and documentation • Prevent fraud, abuse, and prohibited activity • Support dispute resolution, including claims relating to damage, loss, or non-return of items [Terms of Service | Word] Communication • Send booking confirmations and updates • Respond to queries and complaints • Notify you of important service or policy changes Improvement & Growth • Analyse user behaviour • Improve performance, features, and experience Marketing (where permitted) • Send promotional communications • Personalise content and recommendations You can opt out of marketing at any time.

Legal Basis for Processing We rely on the following legal bases under GDPR: • Contract – to provide the Platform and facilitate transactions • Legal obligation – to comply with regulatory requirements • Legitimate interests – to operate the Platform, prevent fraud, and improve services • Consent – for marketing communications and certain cookies

Sharing Your Data We may share your personal data with: Other Users • Limited profile and transaction data is shared between borrowers and lenders • This is necessary to complete bookings Service Providers • Payment processors • Identity verification providers • Hosting, analytics, and IT providers Regulators & Authorities • Where required by law or to prevent illegal activity We do not sell your personal data.

Data Retention We retain personal data only as long as necessary to: • Provide the Platform • Comply with legal and tax obligations • Resolve disputes and claims (including damage or deposit-related issues) • Prevent fraud and misuse Data is securely deleted or anonymised when no longer required.

Your Rights Under GDPR, you have the right to: • Access your personal data • Correct inaccurate data • Request deletion (“right to be forgotten”) • Restrict or object to processing • Withdraw consent (where applicable) • Request data portability To exercise your rights, contact: alainnwear@gmail.com [Terms of Service | Word]

Cookies & Tracking We use cookies and similar technologies to: • Enable platform functionality • Analyse performance • Improve user experience • Personalise content (where applicable) You can manage your preferences through our cookie settings tool. 👉 See our Cookie Policy for more information.

Data Security We implement appropriate technical and organisational measures, including: • Encrypted connections (HTTPS) • Secure payment processing • Access controls • Monitoring for fraud and misuse However, no system is completely secure.

International Data Transfers Your data may be transferred outside the European Economic Area (EEA). Where this occurs, we use safeguards such as: • Standard Contractual Clauses (SCCs) • Adequacy decisions

User Content You retain ownership of your content but grant Untagged a licence to use it for: • Platform operation • Marketing and promotion • Trust and safety purposes [Terms of Service | Word]

Changes to This Policy We may update this Privacy Policy to reflect: • Legal or regulatory changes • Platform updates or new features We will update the “Last Updated” date and notify users where required.